Uzupełniając poprzedni artykuł o SP1 – podaję linki do prezentacji nowych funkcji zawartych w CRM 2013 SP1
Microsoft Social Listening Spring ’14
Understanding Sentiment – http://youtu.be/V4X6sPS8-xU
Tuning search topics – http://youtu.be/khEnYDL8lB0
Setting Up Search Topic – http://youtu.be/I-b4M_DJZb8
Sales Scenarios – http://youtu.be/UqpGVssJB94
Overview – http://youtu.be/04E7KmuTneo
Marketing Scenarios – http://youtu.be/8LjUTtesyXs
Customer Care Scenarios – http://youtu.be/n4MpaNkNbGU
Trial Overview – http://youtu.be/E-1XRQPKWik
Trial Walkthrough http://youtu.be/oCyGVvLnAWQ
Application New Features – Misc – http://youtu.be/sAgs4QdfyDY
CRM for Tablets New Features – Overview – http://youtu.be/-g_rH76e8wk
CRM for Tablets New Features – http://youtu.be/5Q-HyU20L2Q
CRM for Tablets New Features – Windows 8 App – http://youtu.be/JSen7-3c4ik
CRM for Tablets New Features – Android App – http://youtu.be/TqCG_UfNq0M
SharePoint New Features – http://youtu.be/guBcprvtiSo
CRM for Outlook New Features – http://youtu.be/zwAWnkptCkQ
Online New Features -Sandbox Instances – http://youtu.be/EIhebHe5dJI
Online New Features –Reset – http://youtu.be/nJDyuFdh0Nk
Online New Features -Admin Mode – http://youtu.be/aUgwT-GuKO8
Online New Features –Copy – http://youtu.be/y6duFi8nZaE
Application New Features – Case Management – http://youtu.be/mYwcYAI_og8
Application New Features – Entitlements – http://youtu.be/Fzt7ipdjW-Q
SDK New Features – Configuration Migration – http://youtu.be/IM1wpLM_4xI
SDK New Features – Package Deployer – http://youtu.be/_u8NIp_YZPU
SDK New Features – Plugin Registration Tool – http://youtu.be/1zZObHELDSc
Application New Features – Service Level Agreements – http://youtu.be/DPf9hmvevvQ
Application New Features – Timer Control – http://youtu.be/hHnZhd30VgI
Application New Features – Installation of Product Updates – http://youtu.be/pCONAx5cpWM
Application New Features – Queue Enhancements, Routing Rules – http://youtu.be/B2W_q3kbjco
Application New Features – Automatic Case Creation – http://youtu.be/Ki8tArVotho
Application New Features – Social Profiles and Activities – http://youtu.be/C3oQE0Qp9S4
Application New Features – Status Reason Transitions – http://youtu.be/IRhdIvyM5Oc
Application New Features – Solutions – http://youtu.be/cppYkB4y7XM